Below are some of our most frequently asked questions. If your question is not on the list, please contact us and we will answer your question as soon as possible.


Click on a question below to view the answer.

When will my order ship?
What will the shipping charges be?
Will I have to pay sales tax?
How long will it take to arrive?
Can I use my account number to ship?

Usually your order will ship the same day if placed before 2:00 p.m. ET. If not, it will go out the next business day.

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Shipping is based on weight and is determined by UPS. Minimum charge is $7.50. On average, shipping costs work out to about 10 - 15% of your total order cost for ground shipping. Expedited service is available at an additional charge.  Due to UPS raising rates and adding Fuel Surcharges your shipping price may be adjusted when your order is shipped.



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Not unless you are located in Michigan. If you are in Michigan and you have a resale number, you will not be charged either.



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We suggest ordering 2-3 weeks or more in advance of your event. The estimated amount of ground shipping is located on the map.



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Many times, yes you can and UPS or DHL can bill you directly.


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